Refund Policy

Last updated: August 2026 · Seller: RehabFlow

1. 30-day money-back guarantee

RehabFlow offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date and we will refund that payment.

2. How to request a refund

Refunds are processed by our payment provider Paddle, which acts as the Merchant of Record for all orders placed on RehabFlow. To request a refund, visit paddle.net and look up your order using the email address you purchased with, or email us at support@rehabflow.app and we will arrange it for you. Refunds are returned to the original payment method, typically within 5–10 business days once approved.

3. Subscriptions and renewals

You can cancel a subscription at any time from your account or through the Paddle customer portal; access continues to the end of the period you have already paid for. If a renewal charge catches you by surprise, contact us within 30 days of that charge and we will refund it under the guarantee above.

4. Promotional placements

One-time promotions such as homepage or city featured placements, email blasts, and push notifications are refundable within 30 days of purchase, pro-rated for any portion of the placement that has already been delivered.

5. Questions

Anything unclear about a charge or a refund? Email support@rehabflow.app and we will help. Paddle also handles customer service inquiries about orders and returns.